Donor Care Team

Thank you for your generous support of The Navigators. We want to make your giving experience simple and smooth. If you have any issues or requests, please use the form below to contact us. Our Donor Care team will be in touch with you shortly. If you would rather contact us by phone, contact information is located below the form.

If your request isn’t related to giving, please use our general contact form.

  • Please describe how we can help you.
  • This field is for validation purposes and should be left unchanged.

Online Accounts

If you already have an online donor account set up with us, you can Log in to your account here.

If you are a first-time donor or would like to set up your online account, you will have the ability to:

  • View Giving History/Receipts – view your giving history and quickly print receipts and tax information
  • Manage Monthly Giving – update your recurring monthly gifts, including changes to your monthly gift amount, new credit card or bank account details, and scheduled monthly gift date
  • Repeat Past Donations – see all active staff and projects you have supported on one convenient page and easily repeat donations by adding each to your cart with one click
  • Manage Saved Payment Options – securely save credit/debit card and bank account details to make future online giving even faster and easier
  • Update Your Account – manage email addresses, and telephone numbers, as well as update your online account password.

Contact Information

Use the following contact information to get in touch with our Donor Care team.

By Phone

(866) 568-7827 (toll-free)
Monday-Friday 7:30 am – 5:00 pm Mountain Time

By Mail

The Navigators
Attn: Donor Care
PO Box 6000
Colorado Springs, CO 80934-6000

By Email

donorcare@navigators.org